FREQUENTLY ASKED QUESTIONS
PRODUCT AND SERVICE INFORMATION
What forms of payment do you accept?
We accept all major credit cards and wire transfer.
What makes French Oak more exclusive than other European Oak?
French Oak is grown in slow-managed forests with tighter grain patterns and higher tannin levels, making it more durable and beautiful over time. Ours is certified by the Parquet Français Federation for authenticity and origin.
Do you offer phone consultation?
Are your floors made entirely in Europe?
Yes. Every VOGUE Parquet® plank is 100% European-made—sourced, milled, and finished across select Millworks in France, Italy and Belgium with no outsourcing or mass production.
Do your wood floors have formaldehyde or other toxins?
No. Our products are A+ rated for indoor air quality and contain zero added formaldehyde. All finishes are low-VOC, artisan-applied, and safe for luxury residential environments.
What are the available finishes?
We offer natural oil, UV oil, and matte lacquer finishes. Each is designed to enhance the oak’s patina and protect without gloss or artificial shine.
Is your oak flooring engineered or solid?
Most of our collections use engineered European Oak with a thick wear layer over marine-grade Baltic birch. This allows for greater stability in luxury homes, yachts, and tropical climates like Miami. However we can custom made solid wood flooring.
Do you offer wood flooring samples?
Yes. VOGUE Parquet® provides complimentary wood flooring samples to help you experience the tone, grain, and texture of our materials in person. Samples may be picked up at our Miami atelier or shipped upon request to qualified design professionals, architects, and clients. Each sample is cut from our actual production batches to reflect authentic color and craftsmanship.
Do you offer consultation?
Yes. VOGUE Parquet® offers private consultations tailored to homeowners, interior designers, and architects seeking expert guidance. From selecting the ideal wood tone and pattern to understanding installation logistics and space planning, our team is available to guide you through every step of the process. Consultations may be scheduled virtually or at our Miami atelier by appointment.
Solid or engineered wood — what’s the best choice?
Can I order a custom color?
Solid oak offers timeless beauty and can be sanded multiple times, but it’s sensitive to humidity and requires a stable subfloor. Engineered oak combines a real oak wear layer with a cross‑ply plywood core—offering dimensional stability over concrete, radiant heat, and in humid zones without compromising on appearance
What’s the difference between wide-plank and parquet floors?
Yes. VOGUE Parquet® offers bespoke color development. You may request a tone based on your project’s palette, natural light, or architectural theme. Each color is developed in-house by our atelier.
How should I choose between French Oak and other wood species?
Wide planks highlight the natural grain and elegance of European Oak, perfect for serene open spaces. Parquet—such as chevron or herringbone—adds architectural geometry and European heritage to interiors.
Which oak species should I choose?
European oak delivers warm honey hues and intricate grain, while American oak is typically redder with linear grain. French oak, a premium European variant, features dense tannins and refined grain—perfect for an elegant, high‑end finish .
What plank width suits my home?
Wider planks (140–300 mm) exude luxury and enhance spaciousness, while narrower boards offer a more traditional feel. Your choice should complement the room’s proportions: wider for large, open layouts; narrower for hallways or smaller rooms .
Can I install wood flooring in kitchens or baths?
Yes—if you choose engineered flooring with a strong, low‑VOC finish. Solid wood isn’t recommended for moisture‑prone rooms. Engineered oak with proper sealing and underlays offers beauty and performance in these spaces .
What wear layer do you offer on your engineered oak floors?
At VOGUE Parquet®, we offer engineered European Oak flooring with a premium wear layer of 4mm to 6mm—cut exclusively from the finest grade oak. This allows for multiple refinishes over time while preserving the integrity and elegance of the floor. Our thicker wear layers ensure lasting value, making them ideal for high-end residences and legacy architectural spaces.
Does your flooring come with PEFC or FSC certification?
Absolutely. Our European and French Oak floors are PEFC-certified, sustainably harvested, and carry A+ VOC ratings—ensuring both ecological responsibility and indoor air quality.
How long will it take to receive my order after I place it with you?
Orders typically take 1–5 weeks, depending on customization, finish type, and current atelier backlog. We’ll provide clear delivery timelines during the ordering process.
Do you ship nationwide?
Yes. VOGUE Parquet® delivers to all 50 states using white-glove freight partners. Orders ship directly from our warehouse with full insurance and tracking.
How are the floors packaged for shipping?
Every order is packed in custom heat-treated wood crates with foam lining to prevent moisture and movement. Pallets are secured with industrial-grade strapping and protective corner guards.
Can I ship internationally?
Select export orders are accepted on a case-by-case basis. Please contact our concierge team with the destination, and we will confirm eligibility and compliance with local import regulations.
FAQ: Everything You Need to Know About Lux Wood Floors
Looking for answers about Lux Wood Floors? You’re in the right place. This comprehensive FAQ covers everything from product details to maintenance, helping you make informed decisions when choosing luxury wood flooring. Whether you’re a homeowner, designer, or contractor, this FAQ will address your most common questions.
General FAQ About Lux Wood Floors
What are Lux Wood Floors?
Lux Wood Floors are high-end hardwood flooring solutions designed for elegant interiors. This FAQ exists to help you understand why they stand out for quality, design, and long-term value.
Who should consider Lux Wood Floors?
This FAQ is for anyone building or renovating a home, office, or commercial space. Lux Wood Floors are ideal for those who want premium aesthetics, lasting durability, and custom finishes.
Are Lux Wood Floors engineered or solid wood?
Lux Wood Floors come in both engineered and solid options. Many customers use this FAQ to compare benefits—engineered wood offers better stability, while solid wood can be refinished more times.
Installation & Compatibility FAQ
Can Lux Wood Floors be installed over underfloor heating?
Yes! Many clients search this FAQ looking for compatibility with radiant heat. Engineered Lux Wood Floors perform especially well over heating systems with proper installation.
Do Lux Wood Floors require professional installation?
This FAQ often receives questions about installation. While DIY is possible, professional installation is highly recommended to preserve warranty and achieve optimal results.
How long does installation of Lux Wood Floors take?
Depending on the space, this FAQ estimates that installation can take 2–5 days for most residential jobs. Complex patterns like herringbone may require additional time.
Maintenance & Care FAQ
How do I clean Lux Wood Floors?
Many users turn to this FAQ for care tips. Use a soft broom or vacuum with a hardwood setting. For deeper cleans, use products specifically made for wood flooring. Avoid water saturation or harsh chemicals.
Do Lux Wood Floors need to be refinished?
Yes, over time, refinishing may be needed. This FAQ advises refinishing every 10–15 years, depending on foot traffic and finish type.
Are Lux Wood Floors resistant to scratches and dents?
This FAQ clarifies that while no wood floor is fully scratch-proof, Lux Wood Floors are treated with protective finishes that resist daily wear and tear.
Customisation FAQ
Can I choose a custom stain for Lux Wood Floors?
Absolutely. This FAQ confirms that you can choose from dozens of stains, tones, and finishes to match your design vision.
Do Lux Wood Floors come in different sizes and patterns?
Yes! One of the most common FAQ topics is customisation. Lux Wood Floors are available in wide planks, long boards, chevron, and herringbone patterns to suit various aesthetics.
Warranty & Purchase FAQ
Is there a warranty with Lux Wood Floors?
Yes. This FAQ confirms that most Lux Wood Floors come with warranties ranging from 25 years to lifetime, depending on the product line and usage.
Where can I buy Lux Wood Floors?
This FAQ recommends purchasing directly from authorised dealers or showrooms to ensure you receive genuine materials and full warranty coverage.
Can I see samples before buying?
Yes, sample requests are a popular FAQ item. Most suppliers offer sample kits so you can preview finishes in your space.
Sustainability FAQ
Are Lux Wood Floors eco-friendly?
Yes. This FAQ outlines that many Lux Wood Floors are FSC-certified, use non-toxic adhesives, and are produced with sustainability in mind.
Do Lux Wood Floors contribute to indoor air quality?
This FAQ explains that low-VOC finishes and natural materials make Lux Wood Floors a healthy choice for indoor environments.
Final Thoughts from Our FAQ
We hope this detailed FAQ has answered your questions about Lux Wood Floors. From product selection to installation and care, this FAQ was created to empower you with clear, helpful information.
Still have questions not covered in this FAQ? Contact our team for personalised guidance and support.
FAQ: Everything You Need to Know About Lux Wood Floors
Looking for answers about Lux Wood Floors? You’re in the right place. This comprehensive FAQ covers everything from product details to maintenance, helping you make informed decisions when choosing luxury wood flooring. Whether you’re a homeowner, designer, or contractor, this FAQ will address your most common questions.
General FAQ About Lux Wood Floors
What are Lux Wood Floors?
Lux Wood Floors are high-end hardwood flooring solutions designed for elegant interiors. This FAQ exists to help you understand why they stand out for quality, design, and long-term value.
Who should consider Lux Wood Floors?
This FAQ is for anyone building or renovating a home, office, or commercial space. Lux Wood Floors are ideal for those who want premium aesthetics, lasting durability, and custom finishes.
Are Lux Wood Floors engineered or solid wood?
Lux Wood Floors come in both engineered and solid options. Many customers use this FAQ to compare benefits—engineered wood offers better stability, while solid wood can be refinished more times.
Installation & Compatibility FAQ
Can Lux Wood Floors be installed over underfloor heating?
Yes! Many clients search this FAQ looking for compatibility with radiant heat. Engineered Lux Wood Floors perform especially well over heating systems with proper installation.
Do Lux Wood Floors require professional installation?
This FAQ often receives questions about installation. While DIY is possible, professional installation is highly recommended to preserve warranty and achieve optimal results.
How long does installation of Lux Wood Floors take?
Depending on the space, this FAQ estimates that installation can take 2–5 days for most residential jobs. Complex patterns like herringbone may require additional time.
Maintenance & Care FAQ
How do I clean Lux Wood Floors?
Many users turn to this FAQ for care tips. Use a soft broom or vacuum with a hardwood setting. For deeper cleans, use products specifically made for wood flooring. Avoid water saturation or harsh chemicals.
Do Lux Wood Floors need to be refinished?
Yes, over time, refinishing may be needed. This FAQ advises refinishing every 10–15 years, depending on foot traffic and finish type.
Are Lux Wood Floors resistant to scratches and dents?
This FAQ clarifies that while no wood floor is fully scratch-proof, Lux Wood Floors are treated with protective finishes that resist daily wear and tear.
Customisation FAQ
Can I choose a custom stain for Lux Wood Floors?
Absolutely. This FAQ confirms that you can choose from dozens of stains, tones, and finishes to match your design vision.
Do Lux Wood Floors come in different sizes and patterns?
Yes! One of the most common FAQ topics is customisation. Lux Wood Floors are available in wide planks, long boards, chevron, and herringbone patterns to suit various aesthetics.
Warranty & Purchase FAQ
Is there a warranty with Lux Wood Floors?
Yes. This FAQ confirms that most Lux Wood Floors come with warranties ranging from 25 years to lifetime, depending on the product line and usage.
Where can I buy Lux Wood Floors?
This FAQ recommends purchasing directly from authorised dealers or showrooms to ensure you receive genuine materials and full warranty coverage.
Can I see samples before buying?
Yes, sample requests are a popular FAQ item. Most suppliers offer sample kits so you can preview finishes in your space.
Sustainability FAQ
Are Lux Wood Floors eco-friendly?
Yes. This FAQ outlines that many Lux Wood Floors are FSC-certified, use non-toxic adhesives, and are produced with sustainability in mind.
Do Lux Wood Floors contribute to indoor air quality?
This FAQ explains that low-VOC finishes and natural materials make Lux Wood Floors a healthy choice for indoor environments.
Final Thoughts from Our FAQ
We hope this detailed FAQ has answered your questions about Lux Wood Floors. From product selection to installation and care, this FAQ was created to empower you with clear, helpful information.
Still have questions not covered in this FAQ? Contact our team for personalised guidance and support.
Connect with the Atelier
Begin your journey into the world of fine wood surfaces. Our atelier welcomes discerning clients seeking timeless elegance, bespoke craftsmanship, and curated flooring solutions beyond the ordinary.
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